Service 02 of 05

Inspection.

Quality control at your manufacturer, before production, during the run, and before shipment. Every finding photographed, a signed report the same day, and the decision to ship left with you.

In practice
How it works

How inspection works.

  1. 01Before: we confirm the order against your specification and the supplier's confirmation, and check the approved sample the production will be judged against.
  2. 02During: we inspect on the line at the points you choose. Anything off is photographed and raised with you the same day, while there is still time to fix it.
  3. 03After: a final inspection before shipment, to the acceptance level you set. Count, function, appearance, packing, and carton markings, with a photograph of every finding.
  4. 04Report: a dated inspection report with the photographs, sent to you and to anyone you name the day the inspection ends.
What you receive
What you walk away with
Inspection report

What was checked, against what standard, what passed, what failed, with photographs. Dated and signed. The document you hold when the container arrives.

Per inspection day, plus travel at cost. Keeping approved and retained samples is priced separately under storage.

The detail
How an inspection is conductedOpen
  • Sampling to ANSI/ASQ Z1.4 (ISO 2859-1) at the inspection level and acceptance quality limits you set, stated on the report.
  • Findings classified as critical, major, or minor against your specification, each one photographed.
  • Measurements recorded against the spec, not summarized: dimensions, weights, fill levels, colors, labeling, and packing.
  • Standards that apply to your category referenced on the report, for example ISO 22716 for cosmetics or 21 CFR Part 111 for supplements. We check against them; we never certify to them.
Pre-production
Before production starts

Order confirmed against your specification. Components, raw materials, packaging, and the approved sample checked so production is judged against the right thing.

During production
While the line runs

Inspection at the points you set, usually at 20 to 50 percent complete. Problems are photographed and raised the same day, while there is time to correct them.

Pre-shipment
Before it ships

Random sample drawn from finished, packed goods to ANSI/ASQ Z1.4. Function, appearance, measurements, labeling, packing, and carton markings checked and photographed.

Loading
As it loads

Carton count, condition, and seal numbers recorded as the container or truck is loaded, so what left is on record.

Supplier visit
Before you send a deposit

A one-day visit to a supplier you have not met. We confirm the factory exists, see the line, check capacity and the goods on the floor, and send you the photographs and a report before you wire anything.

Samples
Retained and reference samples

Sealed samples from each batch taken into our storage, recorded by lot and expiry, and held on your side for the retention period the rules require.

Critical
A safety or regulatory failure. Any critical finding is reported to you immediately and the lot is recommended for hold.
Major
A defect a customer would notice and reject: function, appearance, wrong labeling, damaged packaging.
Minor
A deviation a customer would likely accept, recorded so the trend is visible.
ANSI/ASQ Z1.4 · ISO 2859-1
Sampling plans and acceptance quality limits
ISO 22716
Good manufacturing practice for cosmetics
21 CFR Part 111
Current good manufacturing practice for dietary supplements
21 CFR Part 117
Current good manufacturing practice for food
Your specification
The approved sample, the drawing, the artwork, the bill of materials

Every report carries: order, lot, and supplier identification; sample size, inspection level, and acceptance limits used; findings by class, each with a photograph and the specification it was checked against; measurements recorded against the spec; packaging, labeling, and carton marking check; result stated as findings, with a recommendation to release, hold, or rework; inspector signature, date, and time on site. We inspect against these standards and your specification. Certification is the job of an accredited body.

Questions we are askedOpen
Do you certify the factory?
No. We inspect against your specification and the standards that govern your category, and we report what we found. Certification belongs to an accredited body.
How fast is the report?
The same day the inspection ends, with photographs, sent to you and to anyone you name.
Can the supplier pay for the inspection?
No. We are engaged by you and paid by you, so the report answers to you.
The boundaries of this serviceOpen

We are engaged by you and never by the supplier. We do not certify facilities, and no finding is softened. The report states what was found.

Categories this applies toOpen