Clear to begin, documented throughout.
Five services, one partner, and a document at the close of every engagement. What to expect, in order.
How an engagement proceeds.
An operation to run, an inspection, a verification, a statement, or a purchase. One conversation, and the scope is written together.
Every item, count, visit, and handoff carries a name, a time, and a photograph where it matters.
A holdings statement, an inspection report, a verification report, an odds and inventory statement, or a buy sheet. Prepared to be relied upon.
Custody is held by our affiliate. The operation and the record are ours.
Lion-Heart Logistics, our affiliate, holds the goods at its secured facilities and bills for that custody. Brich House designs, builds, and runs the operation inside those walls, or inside yours, and signs the record. The company holding the goods and the company signing the document are not the same, and we say so on every statement.
Goods are insured by the custodian, with the limit stated in your engagement paper. Facilities are access-controlled, monitored, and recorded. Where they are and how they run, we share in person under NDA. Where the custodian is a third party you name, the same procedures and the same record apply.
What is true of every room we run.
Locked room inside an access-controlled building. Named people only, logged on every entry.
Every item scanned in, photographed, and recorded by serial or certificate before it reaches a shelf. Every touch after that is a scan with a name and a time.
Scheduled counts by two people, one counting and a second confirming, both signing. Differences reported the same day.
Temperature and humidity logged for categories that need it. Sealed product stays sealed.
Insured with the limit stated in your engagement paper. Our intake blocks any receipt that would push held value past the cover.
Nothing leaves without written instruction from a named signatory. Condition photographed on the way out.
Where the rooms are, and how each one runs, is shared in person under NDA.
What you can hold us to.
- Receiving
- Acknowledged the business day it arrives; recorded and on a shelf within three business days.
- Shipping
- Customer releases picked, packed, and shipped the next business day, tracking posted to the record.
- Statements
- A holdings statement by certificate monthly, and on request.
- Exceptions
- A variance, a damaged item, or a third-party claim is reported to you when it is found, never at the next count.
A vault holds. We run it and prove it.
| A vault | Brich House | |
|---|---|---|
| Who holds the goods | The vault, which also sells, lends against, or grades them | Our affiliate, or a custodian you name; we never take a position |
| What you get | A portfolio page inside their marketplace | A signed record a customer, processor, lender, or acquirer can rely on |
| Who runs the operation | Their staff, to their process | Us, to a scope written with you, at our affiliate's facility or yours |
| Buying what you owe | Their marketplace, at their prices | A sourcing desk, every quote shown, bought only on your written yes |
| When something is wrong | You find out at withdrawal | Two-person counts on a schedule, variances reported the same day |
Every service concludes in a document.
This is the one a vault cannot show you: an item-level record, a count date, and two signatures. Certificates and positions are redacted here; on yours they are not.
A dated, item-level statement of what is held for you and where, with the signatories of the last count, and the record of every receipt, count, pick, and release in the period. Prepared to be relied upon by a third party.
What was checked, against what standard, what passed, what failed, with photographs. Dated and signed. The document you hold when the container arrives.
What was counted, against which record, by which method, and every difference found. Signed by two people. It says what exists and in what condition. It never says what it is worth.
What was published, what was drawn, what is on the shelf, and whether the three agree, with the method and the sample size stated. Signed by two people. It says what we tested and what we found. It never says what anything is worth.
Every line: the specification, the target, the price paid, the supplier, and the condition on receipt. Signed and dated. The same document for a pallet of cartons and for a single piece.
Engagements under way today.
No client is named publicly without written consent. References are available on request, under NDA. Read the case studies →
What we never do.
- Never ownWe work for a fee, always. No inventory of our own, no trading, nothing held for our own account.
- Never lendChecking collateral is not lending, and releasing goods on instruction is not holding money. We never hold funds.
- Never opineWe confirm what exists, the count, the serial, the condition, and the quality against your standard. What a thing is worth, or whether it is genuine, is someone else's opinion to give.
- Never conflictWe never sign a statement about goods any related company has an interest in. Where our affiliate holds the goods, the statement says so, states what we did, and stops there.
Pricing follows the services you use, never square feet. Operations are priced as a monthly management fee plus handling per order, inspection and verification per day on site, attestation per statement, and sourcing as a stated percentage of what we buy. Custody and warehousing are billed by the facility that holds the goods. Terms are set per engagement and shared on request.