Someone at the factory, and on the shelf, who works for you.
Consumer brands producing through contract manufacturers: cosmetics, supplements, food, and packaged goods. Often without a team in the United States, and always with their name on the product.
A group of supplement and cosmetics brands is required to keep a sealed sample of every lot for a year past its shelf life and produce it on demand. The samples sat at the factory, the one place a dispute with the factory would make them worthless.
A live retained-sample register, and a retrieval record a regulator, insurer, or lawyer will accept.
Read the case →Independent quality control at a contract manufacturer for a product launch →Shipping boxes bought to specification for a consumer brand →
The factory inspects its own work. Your retained samples are held at the factory. When something goes wrong, the only records are the factory's. You require a presence on the floor and on the shelf that answers to you.
- Quality control at your manufacturer, before production, during, and before shipment, to your specification and the standards that apply, with a signed report the same day.
- Retained and reference samples from every batch sealed, recorded by lot and expiry, and held off site for the retention period the rules require.
- Receiving, counts, and fulfillment in the United States for finished goods, held at our affiliate's facility under our record, with a holdings statement whenever you ask.
- Packaging and components bought at your price with the quotes shown, and every quotation on file.
The documents this relationship produces. Each one is dated, signed, and issued to the party who needs to rely on it.